Your customer relationships
Build your own support process and communicate plan limits, device compatibility and renewal dates clearly.
GAMBIA PARTNER PROGRAMME
Choose a credit pack, manage your customer accounts and build a responsible support workflow around clear written terms.

START WITH THE BASICS
A reseller needs more than access to a panel. You need accurate product information, secure customer records, reliable setup guidance and a lawful service that respects content rights.
Build your own support process and communicate plan limits, device compatibility and renewal dates clearly.
Track orders and activations carefully. Begin with a manageable number of customers before expanding.
Only market content and services you are authorised to offer. Never guarantee a channel or event without written confirmation.
RESELLER CREDIT PACKS
Pack prices can be changed from WordPress → IPTV Gambia. Confirm the current commercial and content-rights terms before payment.
Starter
D149,000
A practical entry pack for a new reseller workflow.
Growth
D279,000
More room for an established customer base.
Business
D749,000
A higher-volume pack for an experienced operation.
HOW IT WORKS
Share your target area, expected customer volume, preferred support language and relevant experience.
Confirm billing, account management, support scope, refunds, acceptable use and content-rights responsibilities.
Create secure processes for onboarding, device setup, renewals and issue reporting before you start selling.
Test your workflow with a limited customer group and expand only when you can support them reliably.
PARTNER READINESS
DAILY OPERATIONS
A sustainable reseller workflow records the selected pack, activation date, device details and renewal point for each customer without storing unnecessary personal information. Use a consistent checklist for Smart TVs, phones, computers and boxes so a setup question can be diagnosed instead of guessed.
Set realistic response hours and explain them clearly. Keep commercial questions separate from technical incidents, and document any change to prices or terms before offering it. A partner should never publish customer credentials, reuse private access details or advertise content that has not been confirmed as authorised for the intended market.
Review account activity and customer feedback regularly. Expanding is sensible only when activations, renewals, support and privacy can still be handled accurately. The largest credit pack is not automatically the best starting point.
PARTNER FAQ
A reseller markets and supports an authorised service for customers under agreed partner terms. The exact responsibilities depend on the written agreement.
You should be comfortable guiding customers through device compatibility, official app installation and basic network checks.
No fixed partner pricing is claimed on this page. Request the current written commercial terms before making a decision.
Only describe content that is currently authorised and confirmed in writing. Availability and rights can change.
Collect only what is needed, restrict access, avoid public sharing of credentials and follow applicable privacy requirements.
Use the DMCA and Copyright Policy for the information required in a notice.
READY TO DISCUSS IT?
Tell us about your market, support experience and expected customer volume. We will share the current information available for review.
CONTACT THE PARTNER TEAM ↗